Returns & Refunds
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As artificial flowers are non-perishable, we accept returns only within [e.g., 14 days] of delivery, provided the items are unused, in original packaging, and not damaged by the customer.
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To initiate a return, email service@akira-trading.com with your order number and reason for return.
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Refunds (excluding original shipping costs) will be issued after we inspect the returned item. Damaged or defective items must be reported within [e.g., 7 days] of receipt with photos.